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Snowy Woodland Trees

FAQ

Below are some frequently asked questions! If you have any questions that aren't answered, please reach out via the contact page.

How do I clean a bowl after using it?

First of all what NOT to do - Do not soak your wood bowl for any period of time.  Do Not put them in the dishwasher.  Do Not put them in a microwave (or conventional) oven.

 

For general cleaning - Wash immediately after use so food items won't stain the wood.  Wash with warm water and a mild dishwashing soap.  Use a soft cloth or sponge (nonabrasive) to clean.  Dry by hand immediately.

For deep cleaning - If you notice any stains and/or odors, it's time for a deep cleaning.  Here's a couple methods for sanitizing a bowl:

          1.  Cut a lemon in half and rub along the entire area of the bowl.

          2.  Alternatively, mix 1 part vinegar with 4 parts water and spray the bowl.

 

With either method, let the bowl sit for a minute or two then rinse thoroughly in warm water.  Then proceed to wash as described above in general cleaning.

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I've used the bowl several times and washed it after each use.  It seems to have lost some of its shine.  How can I get that shine back?

After repeated use and cleaning, a bowl can lose some of its luster.  I happen to prefer this more natural look!  Nevertheless, If you prefer more of a shine, there are a number of products you can use to bring back some of that shine.  I often use a product from a company call Tried and True.  Their "Original Wood Finish" product is a combination of linseed oil and beeswax.  You can also do a search for cutting board finishes on the internet and you will find a number of oils and/or waxes available.  Some of the big box stores carry cutting board cleaners, waxes and conditioners.

The color of my Cherry bowl seems a little darker than when I purchased it.  Is this normal?

This is natural and unavoidable.  Many times, wood that darkens over time adds a bit of warmth to the piece.  Woods such as Cherry, Maple and Oak will darken over time.  Walnut wood actually lightens slightly over time.  Keeping wood pieces out of direct sunlight will help slow down this process.

I noticed a small crack on the bottom of my vase.  If this crack gets larger, can I return this piece?

Unfortunately, I have a no return policy at this time.  It's important to remember that wood is a natural material.  As such, it may warp, crack or darken/lighten during its lifetime.  This is natural and unavoidable; however, I generally hold pieces for a minimum of thirty days before I make them available for sale. This allows them time to settle. I generally stabilize small cracks before I sell the piece and most of the time the cracks do not worsen.  If your piece has a crack that has grown significantly, please send me a picture.  I may (or may not) be able to remedy the situation to your satisfaction.

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